Quality commitments

Menez-Hom Atlantique Tourist Office

Our quality commitments

An essential link in the development of tourism in the Pleyben-Châteaulin-Porzay area, the Menez-Hom Atlantique tourist office is committed to a Quality approach.

Our commitments

With visitors

  • We offer you a warm welcome, a constant listening ear, and personalized advice with professionalism and friendliness, whatever the season.
  • Provide you with reliable, qualified and accurate information through a variety of communication tools (brochures, website, social networks) and free WIFI access in our 5 tourist information offices.
  • Take your comments and satisfaction into account to help us get to know you better and meet your expectations.
Visitor quality commitment
Partner quality commitments

Our commitments

With socio-professional partners

  • Support them, by helping to promote their services and providing them with the necessary resources and information.
  • Involve them in our decision-making bodies (steering committee) and in our actions (meetings, surveys, etc.).
  • Unite the tourism industry to engage in a collegial and thoughtful dynamic, listen to their proposals and maintain close links.

Our quality commitments

With our community and institutional partners

  • Implement the tourism master plan and objectives agreement.
  • Continuous improvement of action plans and processes.
  • Ongoing employee training to support and anticipate changes in the tourism sector.
  • Develop actions in favor of sustainable development.
Quality commitments by institutional partners
Internal quality commitments

Our quality commitments

In-house...

  • Working as part of a team, and with enthusiasm!
    Sharing and exchanging ideas with colleagues on an ongoing basis to develop new projects.
  • Integrate non-permanent staff and new arrivals and set up effective internal communications.
  • Constantly optimize working conditions to promote well-being within the facility.